Channels
Channels keep shared conversations organized around a topic, activity, or group. Use them when the conversation should remain discoverable to the people who share that space.
Direct messages
Direct messages are better for one-to-one conversations or a smaller side discussion. A DM does not replace a channel when the answer would help the wider community.
Keep conversations easy to follow
- Choose the channel that best matches the topic.
- Keep related replies together when the interface offers a focused reply flow.
- Move personal or sensitive details out of a shared channel.
- Follow the rules of each community you join.
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